Refund Policy

Damages and issues☹️

Please inspect your order once received and contact us immediately if the item is damaged or incorrect so that we can evaluate the issue and rectify it

Exceptions / non-returnable items😭

Due to the items sold on our site being perishable, unfortunately we cannot accept returns

How to get in touch📧

We recommend you to contact us via the form on the Contact Us page.

Alternatively, you can email us at customer.care@topcandy.co.uk or via social media @topcandyuk. Please include your name, order number and any other details which may be relevant for the quickest resolution